1. PRICES
All prices on our website are in HRK and include VAT. All offers in foreign currencies are for reference purposes only. The hotel should be paid in local currency (HRK) .

2. RESERVATIONS

• Your card data is necessary in order to make a reservation .
Guests can leave a note on how they wish to pay and this will be respected:
Bank transfer: SBERBANK D.D. ZAGREB, VARŠAVSKA 9, ŠUTIĆ D.O.O. TUČEPI, IBAN:, BLZ:1260405, SWIFT:VBCRHR22
Payment can also be made online through a link sent to you by the hotel: PayPal on line payment. The deposit will be increased for banking or online costs and the amount will vary depending on the amount of the deposit.

• For standard price list BB:
If cancelled or modified up to 30 days before date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.
Please provide us with a valid card number.

• For reservations made on special discounts, for example First minute, Last minute or other arrangements, the deposit amounts to 25 % of the overall reservation costs + bank costs will be charged on the reservation. This deposit is non-refundable.

• Reservations made on special offers, which include the wording NON REFUNDABLE, will be charged the total price of the reservation on the day of booking.
Please note, if cancelled or modified, the total price of the reservation will be charged.
In case of no-show, the total price of the reservation will be charged.

3. RESERVATION CANCELLATION POLICY AND REFUND OF THE DEPOSIT

• Reservation made on standard price list BB if cancelled or modified up to 30 days before
date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.

• Reservation made by special action like First minute, Last minute and simillar will be charged
25% of the overall amount in the time of reservation .
If this reservation cancelled or modified up to 7 days before arrival 25% of the overall amount will be charged.
If this reservation cancelled or modified later or in case of no-show the total price of the reservation will be charged.

• Reservation made by special action named Non refundable will be charged 100% of the overall amount in the time of reservation .
This reservation has no refund in the case of cancellation and can not be modified.

• Early cancellation of the reservation during the stay:
the full amount of reservation will be charged .

4. PRIVACY STATEMENT

We are committed to protecting our customers personal data in that we only collect basic information about clients/users necessary to fulfil our obligations; we always inform customers about the way we use the information collected and regularly give them a choice about how their data can be used, including the decision on whether or not to have their name removed from lists used for marketing campaigns. All information provided will be strictly kept and made available only to those employees who need such information in order to perform their job. All of our employees and business partners are responsible for respecting this policy.

If you have any questions or remarks concerning our sales conditions, security, etc., please contact our marketing director Blanša Marijančević at the following e-mail address: marketing@villa-andrea.info in writing or by phone +385 21 695 240 – reception, +385 98 356 718.